REFUNDS OR EXCHANGES

REFUNDS OR EXCHANGES
Thank you for choosing www.metalbreeze.com! We hope you are satisfied with your purchase of metal garden decorative windmill. If you need to return or exchange your product for any reason, please read the following terms and policies carefully.

1. Return Policy
   ●Return Time: You can apply for a return within 30 days after receiving the product. Please ensure that the product is unused and retains the original packaging and all included accessories.
   ●Request a Return: To request a return, please contact the customer service team via email, provide your order number and the reason for the return. We will respond to you within 48 hours of receiving your request and provide a return guide.
   ●Return Cost: Unless it is due to our error or product quality problems, the shipping costs incurred by the return are borne by the customer.
2. Exchange Policy
   ●Exchange Time: You can apply for an exchange within 30 days after receiving the product. Please ensure that the product is unused and retains the original packaging and all included accessories.
   ●Request an Exchange: If you wish to exchange the product, please contact the customer service team via email, provide your order number, exchange request and reason. We will respond to you within 48 hours of receiving your request and provide a guide to exchange products.
   ●Exchange costs: The shipping costs incurred for exchange are borne by the customer, but if we send the product incorrectly or due to product quality issues, we will bear the shipping costs.
3. Refund processing
   ●After confirming that it meets the return policy, we will process the refund within 5 to 7 business days after receiving the returned product. The refund will be refunded to the original payment method.
4. Return Notes
   ●Please make sure to use a reliable shipping service when returning the product and keep the waybill for tracking. www.metalbreeze.com is not responsible if the product is damaged or lost during the return journey.
   ●During the return process, if you have any questions about the returned product, please feel free to contact us and we will be happy to help.
5. Special circumstances
   ●Please note that some types of products (such as customized products, clearance items, etc.) may not be eligible for return or exchange policies. Please read the product description carefully before purchasing.

Thank you for choosing www.metalbreeze.com, we look forward to providing you with quality service and product experience!